Delivery & Returns

Delivery

UK

In the UK, we offer free 2nd class delivery for all orders, and free 1st class delivery for orders in excess of £100. 1st class services are also available for orders below £100 for a flat fee of £7.

We have a 2-3 working day aim for 2nd class deliveries, and a one day delivery aim for 1st class packages. 

Worldwide

For deliveries worldwide we charge a flat fee of £7 and have the following delivery times:

  • Europe delivery aim: 3-5 working days
  • Worldwide (ex Europe) delivery aim: 6-7 working days

The above aims apply to orders placed before noon on any given day. Orders placed after noon will be processed the following day. 

 

 

Returns

It’s ok to change your mind. If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one (and pay the difference if more expensive, or get a partial refund if less)

While we sincerely hope it does not come to that, you can return a product for up to 14 days from the date you purchased it. Any product you return must be in the same condition you received it.

Please contact us on contact@lumeflowers.com for further details